# Google Sheets Add-on Errors
This page lists common errors and solutions when using the Sports Odds Plus add-on for Google Sheets (opens new window).
# "Authorization is required to perform that action"
# Issue
After successfully installing and authenticating the Sports Odds Plus add-on for Google Sheets (opens new window), some users encounter the following error message: Authorization is required to perform that action
# Cause
This issue is most likely seen if you are logged in to multiple Google accounts. The add-on becomes authenticated for your default account, but you are trying to use the add-on under a different account. This is a known bug with Google Sheets add-ons.
Google is aware of the issue. More technical info on this bug the can be found on Google's issue tracker (opens new window).
# Solutions
Any of these solutions might help:
Use the add-on in a private browser window (for example, Incognito mode in Chrome)
Use the add-on with a different browser, with only 1 signed in Google account
Log out from all accounts, and log in first to the account running the add-on
# Other Issues
If the solutions above don't work, or if you encounter other issues with the add-on, let us know at team@the-odds-api.com