# Upgrade, Downgrade or Cancel a Subscription
# Upgrade a Subscription
A paid subscription can be upgraded at any time during a billing cycle. When a subscription is upgraded:
- The billing cycle resets and a new invoice is issued
- The invoice is prorated (discounted) for unused time on the previous subscription. You will be able to verify the price before confirming the upgrade
- Credits become available immediately
- The API key stays the same
To upgrade a subscription, log in to the accounts dashboard (opens new window) and click "Manage Subscription" on the relevant subscription.
To access your account, you will need to create a new account (opens new window) if you have not already done so. Any existing subscriptions will automatically be linked if you use the same email address.
# Downgrade a Subscription
A paid subscription can be scheduled to downgrade at any time during a billing cycle. When a subscription is scheduled to downgrade, it remains on the original plan until the end of the billing cycle. At the end of the billing cycle:
- The subscription is automatically downgraded
- An invoice for the new plan is issued
- Credits are reset to the new plan's quota
- The API key stays the same
To downgrade a subscription, log in to the accounts dashboard (opens new window) and click "Manage Subscription" on the relevant subscription.
To access your account, you will need to create a new account (opens new window) if you have not already done so. Any existing subscriptions will automatically be linked if you use the same email address.
# Cancel a Subscription
A subscription can be set to cancel at any time during a billing cycle. When a subscription is set to cancel, it remains active until the end of the billing cycle. A confirmation email is automatically sent once cancelled.
Once a subscription has been cancelled, a new subscription is required to regain the same level of access to the API. The free subscription always remains active.
To cancel a subscription, log in to the accounts dashboard (opens new window) and click "Manage Subscription" on the relevant subscription.
To access your account, you will need to create a new account (opens new window) if you have not already done so. Any existing subscriptions will automatically be linked if you use the same email address.